Kwik Trip, a family-owned chain with more than 800 convenience stores and gas stations across the upper Midwest, has agreed to pay $35,000 to a former employee following a disability discrimination complaint. The company also promised to improve training on equal employment laws, including the Americans with Disabilities Act (ADA).
The U.S. Equal Employment Opportunity Commission (EEOC) announced the settlement after investigating a case involving an employee who worked full-time as a guest service and kitchen associate starting in October 2021. In March 2022, the employee asked for adjustments to her work schedule and duties due to medical reasons. Kwik Trip initially planned to accommodate the request but ended up cutting her hours drastically—from full time down to about nine hours a week. This reduction made it impossible for her to continue, and she had to quit.
To settle the issue, Kwik Trip agreed to pay back wages and compensatory damages to the former worker. The company will also hire a specialist to train managers and human resources staff on ADA rights and responsibilities. Additionally, Kwik Trip will report back to the EEOC to show it’s following the rules. The federal agency will keep an eye on the company’s compliance for the next two years.
This case highlights the importance of properly handling accommodation requests under disability law. It’s a reminder for employers to understand their duties and work with their employees to find fair solutions when health issues arise.