United States Liability Insurance Group (USLI) is a subsidiary of Berkshire Hathaway, known for underwriting insurance for small businesses and specialty products. With an A++ (Superior) rating from AM Best, USLI showcases strong financial stability and reliability.
Pros:
- Financial Strength: USLI has consistently high ratings from AM Best, reflecting superior financial health and stability​ (AM Best)​.
- Comprehensive Coverage: Offers a broad range of insurance products, including commercial lines, professional lines, and personal lines​ (AM Best)​.
- Customer Service: Generally positive feedback regarding customer service and responsiveness​ (AM Best)​.
- Employee Satisfaction: Many employees report a positive work environment and strong corporate culture​ (AM Best)​.
Cons:
- Internal Processes: Some employees have raised concerns about the company’s handling of internal issues, noting a lack of support from management in addressing grievances​ (AM Best)​.
- Claims Process: A few customer complaints highlight dissatisfaction with the claims handling process, indicating delays and difficulties in settlements​ (AM Best)​.
- Pricing: Some customers feel that the pricing for certain policies can be higher compared to other providers​ (AM Best)​.
Expert Ratings:
- AM Best Rating: A++ (Superior) – reflects excellent financial strength and outlook​ (AM Best)​.
User Ratings:
- Glassdoor: Generally positive reviews with high ratings for workplace culture but some negative feedback regarding management support.
- Indeed: Mixed reviews with praise for the professional environment but some criticisms of internal processes​ (AM Best)​.
Summary: USLI is a robust and reliable insurance provider, highly rated for its financial strength and wide range of products. However, potential customers should be aware of some reported issues with internal processes and claims handling. Overall, it remains a strong choice, particularly for small businesses and specialty insurance needs.
