When something goes wrong on a construction site, many people wonder if they are covered by their insurance. Ryan Lynch, a construction underwriter at Central Insurance, understands this concern well. He believes that the answer to this question begins long before a claim is made. It starts with knowing the risks that contractors face and the specific coverage they need.
Lynch has a unique background that informs his work. Before joining the construction team, he spent over ten years in Central’s claims department. There, he dealt with a wide range of claims, from minor property damage to serious injury cases. This experience has made him a more effective underwriter. He knows what policyholders expect when they need help the most.
His time in the claims department has shaped how he approaches underwriting. He emphasizes empathy and quick responses, recognizing the fast-paced nature of the construction industry. Lynch points out that contractors often face tight deadlines and complicated contracts. It’s essential for them to have an insurance partner who is ready to assist when urgent issues arise.
Lynch believes that exceptional service builds trust and fosters long-term relationships. He appreciates the team-oriented culture at Central Insurance, which allows for better communication and collaboration. Whether he is working with the loss control team, other underwriters, or agents, he prioritizes clear communication. This teamwork ensures that clients understand their coverage and feel supported.
Specialization is another key aspect of Lynch’s work. He notes that different contractors have unique risks based on their trades and projects. By focusing on construction, he can ask the right questions and provide tailored solutions. Close collaboration with the loss control team helps him assess risks and improve safety protocols, further enhancing the underwriting process.
Looking ahead, Lynch is optimistic about the future of Central’s construction division. The company is investing in more resources and expertise to better serve agents and contractors. He sees technology playing a crucial role in improving decision-making and efficiency. However, he believes that the core of good service remains the same: being responsive, professional, and a true partner.
In summary, Ryan Lynch’s blend of claims experience and construction knowledge sets Central Insurance apart. His approach to underwriting reflects a commitment to exceptional service and a focus on the unique needs of contractors. Central Insurance aims to be more than just a provider; they strive to be a reliable partner throughout the construction process, from planning to project completion.