Erie Insurance has fully restored its business operations after a month-long network outage that began in early June. The company says there is no evidence that any sensitive personal information, financial data, or protected records were accessed or stolen during the incident.
The outage started on June 7 as a defensive move to contain a cybersecurity threat. Erie Insurance assured customers and partners that key services, including claims and customer support teams, are now back to normal. The company also stated there was no sign of ransomware or ongoing hacker activity.
Despite Erie’s statement, the insurer faces two class action lawsuits alleging that a ransomware group gained access to its network and caused a data breach. Erie disputes these claims based on its investigation and recent findings.
This announcement comes shortly after Philadelphia Insurance said it had also restored its systems following a similar network outage that began on June 9. Philadelphia Insurance noted it was still fixing minor technical issues as of early July.
While neither Erie nor Philadelphia Insurance has publicly confirmed who was behind the attacks, researchers at Google’s Threat Intelligence Group suggest a hacking group known as Scattered Spider may be responsible. This group, which previously targeted retailers, seems to be shifting its focus toward insurance companies. In addition to Erie and Philadelphia, Scattered Spider may be linked to a possible breach at another insurer, Aflac.
For now, Erie Insurance is focused on making sure its systems stay secure and that customers can get the support they need without interruption.