More than 350 EZLynx users gathered recently at Applied Net 2025 for a lively event full of learning, sharing, and new ideas. The conference brought together EZLynx customers and over 50 team members to connect and explore fresh tools designed to make insurance agencies run more smoothly.
Attendees had access to over 25 sessions tailored just for EZLynx users, covering topics to help improve their agencies. There was also the EZLynx Zone, where guests could get personal training and join roundtable discussions.
One of the biggest highlights was the new commercial line application and submission workflow. This new system aims to ease common struggles agents face by showing exactly what information they need. It helps both newcomers and experts work faster. Agents also benefit from recommendations powered by Applied Book Builder and can instantly check if risks are ratable. If a submission isn’t ratable, EZLynx fills out the necessary forms automatically, saving time and reducing hassle.
The conference also introduced new AI features through the EZLynx Virtual Assistant, known as EVA. It can now summarize emails right inside Outlook or Gmail, making it easier to keep up with client conversations. EVA can also reply to texts after business hours, keeping clients engaged even when agents are offline. In an exciting beta test, EVA is learning to autofill quote applications using data from PDFs, handwriting, or voice notes, which could cut down on errors and speed up workflows.
Managing sales pipelines just got simpler too. The updated CRM software includes a guided setup for importing leads, smart filtering, and duplicate detection. Agencies can customize their pipelines by line of business, location, and more. Plus, a new celebration feature gives real-time shoutouts whenever a deal closes, boosting team spirit.
Keeping clients engaged is another focus. EZLynx made email marketing easier with a new setup process and performance dashboard. Text messaging was upgraded to automatically include client names or assigned agents for a more personal touch. There’s also a handy one-click tool to request Google Reviews, helping agencies build a better online presence.
Training opportunities have expanded with personalized onboarding for new users and more options like online tutorials, webinars, and forums. EVA will even act as a digital coach, guiding users and answering questions to get the most from the platform.
Applied Net 2025 clearly emphasized making agents’ work faster and more effective through new software and tools. If you missed the event, you can still check out all the latest offerings at EZLynx.com and see how they can help your agency grow.