WTW Reports a Net Loss for 2024 Despite Achieving 5% Organic Revenue Growth

WTW Reports Strong Q4 2024 Earnings Amid Annual Losses

WTW (Willis Towers Watson) has recently released its financial results for the fourth quarter of 2024, showcasing a remarkable net income of $1.25 billion. This figure represents a significant increase compared to the net income of $623 million reported in the same quarter of 2023. However, despite this quarterly success, the company faced a net loss of $88 million for the entire fiscal year, a stark contrast to the net income of $1.1 billion achieved in 2023.

Impairment Charges and Strategic Moves

The primary reason for WTW’s annual loss can be attributed to over $1 billion in impairment charges related to the sale of its direct-to-consumer insurance distribution business, TRANZACT. This strategic move involved selling TRANZACT to private equity firm GTCR and Recognize, a technology services investment platform, for $632.4 million. The deal was completed in January 2025, following its announcement in October 2024.

Earnings Per Share and Revenue Growth

WTW’s diluted earnings per share for Q4 2024 were reported at $12.25, marking a 105% increase over the previous year. However, the diluted loss for the year stood at $0.96. The company’s Q4 revenue rose by 4%, reaching $3.0 billion compared to $2.9 billion in Q4 2023. For the full fiscal year, total revenue increased by 5%, amounting to $9.93 billion, up from $9.48 billion in FY 2023.

Organic Revenue Growth

WTW’s organic revenues demonstrated steady growth, increasing by 5% for both the fourth quarter and the entire year. This growth trajectory is noteworthy when compared to competitors; Marsh McLennan reported a full-year and quarterly organic growth of 7%, while Aon achieved an organic growth rate of 6% for FY and Q4.

Leadership Insights

Carl Hess, WTW’s CEO, expressed optimism about the company’s future, stating, “WTW is entering 2025 with considerable momentum after delivering on our 2024 financial targets through solid revenue growth, robust margin expansion, and earnings growth.” This sentiment reflects the company’s confidence in its strategic direction and operational performance.

Performance of the Risk & Broking Segment

The Risk & Broking (R&B) segment also contributed positively to WTW’s Q4 results, generating revenue of $1.14 billion—an increase of 6% from the previous year. When adjusted for constant currency and organic growth, the revenue increase was 7%. The operating income for this segment rose by 8%, climbing to $383 million from $354 million in Q4 2023.

The R&B segment encompasses Corporate Risk & Broking (CRB) and the Insurance Consulting and Technology (ICT) business. WTW attributed CRB’s organic revenue growth to heightened levels of new business activity and strong client retention, while ICT’s growth was primarily driven by robust software sales in technology.

Market Position and Future Outlook

WTW’s financial performance, particularly in Q4 2024, positions the company favorably as it moves into 2025. The combination of solid revenue growth, strategic sales, and a focus on client retention and technological innovation reflects a proactive approach to navigating market challenges.

In summary, while WTW experienced an annual loss, its quarterly results indicate a strong recovery and a positive outlook for the future. The company’s strategic decisions, particularly regarding its direct-to-consumer business, will likely shape its trajectory in the coming years.

For more detailed financial insights and updates, you can visit WTW’s Investor Relations.