Erich Bublitz from AmTrust E&S recently shared his thoughts on how insurers and brokers can stand out no matter what the market looks like. In a video interview, he talked about the importance of being open and upfront with clients instead of hiding behind barriers. Bublitz suggested that brokers should be ready to have honest conversations with insureds, especially when times get tough.
The insurance market is always changing, swinging between hard and soft conditions. Bublitz’s message highlights how staying clear and showing real value can help build stronger relationships during these ups and downs. This approach is crucial when explaining changes like higher prices or shifts in coverage.
Other industry experts have also tackled similar topics recently. Discussions about how artificial intelligence might reshape insurance, and the future of distribution and underwriting, are gaining attention. There’s been talk about how AI could reduce losses, fill protection gaps, and even how carriers and brokers can work better together.
Cyber risks remain a hot topic, with conversations around whether government intervention might be needed. Meanwhile, the industry is looking at ways to improve culture and client value, especially in tricky areas like cyber insurance.
These insights come at a time when insurance firms face new challenges from catastrophe losses and evolving risks in the excess and surplus lines market. Industry leaders keep searching for smarter, more honest ways to serve their clients. By being transparent and proactive, brokers and insurers can help clients understand their policies better and feel more confident, regardless of market conditions.
The conversation with Bublitz and other experts shows that clear communication and a client-first attitude are key. When brokers step out from behind the scenes and engage openly, they can truly show their worth. In a world where markets are unpredictable, that honesty matters most.