James Thom, the chief product officer at Vertafore, recently shared insights on how his company is using artificial intelligence to change the way insurance works. Vertafore, a top global provider of insurance technology and software, is focusing on meeting new customer expectations by adopting AI in its services.
In a recent interview with Insurance Business TV, Thom explained that the company is positioning itself as a key partner for the insurance industry’s future. They aim to use AI to improve customer experiences and help insurance companies work smarter. By embracing new technology, Vertafore hopes to stay ahead in an industry that is quickly evolving.
Thom’s discussion highlights how AI can reshape insurance by making processes smoother and more efficient. This reflects a broader trend where technology plays a big role in how insurance companies operate today. Vertafore’s approach shows the importance of adapting to change and using smart tools to meet what customers want now and in the years ahead.