The recent US government shutdown has caused major disruptions in the airline industry, raising worries about a rise in workers’ compensation claims among aviation employees. The shutdown, which began on October 1 and lasted until November 13, led to significant staffing shortages, especially among air traffic controllers. The Federal Aviation Administration (FAA) warned that air traffic capacity could be cut by up to 10% at 40 major US airports to manage the strain on controller staffing. By early November, over 3.2 million travelers had been affected by these shortages.
With airlines facing more pressure than usual, experts are concerned about the impact on workers in this high-stress environment. Sarah Thomas, managing partner at Jones and Jones, says aviation workers have dealt with long hours, flight delays, cancellations, and staffing issues. These conditions could lead to a surge in claims related to workplace injuries, stress, and even assaults.
Common injuries in aviation are unique because the workplace is constantly moving and prone to hazards. Flight attendants and crew can suffer from injuries due to sudden turbulence or handling heavy drink carts in tight spaces. Other issues include stress or injuries caused by interactions with passengers, and health problems linked to cabin pressure changes, like sinus and ear pain. Thomas also mentions that working long hours with ongoing operational challenges increases the chances of back injuries, strains, and stress.
Ground staff are not exempt from risk. Workers who load baggage and equipment often face sprains and strains, especially during busy travel times like the holidays. Flight crews also deal with stress from turbulence, difficult passenger interactions, and long shifts. There’s an added concern about aggression from frustrated travelers, with reports of both verbal and physical confrontations.
Insurance companies underwriting workers’ compensation for aviation workers are taking notice. The mix of physical injuries and mental health claims is a growing challenge, especially since the pandemic has pushed public-facing workers into tougher situations involving fatigue and workplace aggression.
Experts advise airlines and aviation employers to focus on safety training, like proper lifting techniques and handling equipment safely. Tracking injury trends and adjusting work schedules can help manage fatigue and reduce risks. Supporting employees’ mental health is critical too, as stress-related claims rise alongside operational pressures.
The government shutdown has created a tough period for the aviation industry, with ripple effects that could increase injury claims during an already busy travel season. While it’s early to say for sure, the extra hours and stress workers faced might soon show up in more claims, pointing to the need for better support and safety measures moving forward.