Sophia Langley

The insurance industry is changing fast, and the question on many minds is whether talent is keeping up. Eileen Garrity, head of claims at One80 Intermediaries, believes the future of insurance depends on closing three big skills gaps: data and technology, meeting customer expectations, and adapting to constant change. Garrity points out that while insurers … Read more

The US excess and surplus (E&S) insurance market continued to grow strongly in 2024, though its pace has slowed for the second year in a row, according to S&P Global Market Intelligence data. Premiums in this sector have seen double-digit annual growth for six straight years, sparking debate over whether this surge is a short-term … Read more

The first half of 2025 has shown an unusual pattern in the world of cyber insurance: there were fewer claims overall, but the ones that did come in were much more costly. A recent report from Resilience highlights this shift, revealing a 53% drop in claim notifications compared to the same period last year. However, … Read more

J.D. Power, a well-known consumer research company, plays a key role for insurance brokers in the US. Founded in 1968 and based in Troy, Michigan, the company is famous for its customer satisfaction surveys and rankings. Its work influences many industries, but its insurance ratings are especially important for brokers and consumers alike. Each year, … Read more

The Associate in Reinsurance (ARe) designation is gaining more attention among insurance and reinsurance professionals in the United States. Offered by The Institutes, this certification shows a deep understanding of reinsurance principles, contract analysis, and industry practices. It’s becoming a way for professionals to prove their skills and stand out in the competitive insurance market. … Read more

In today’s busy insurance world, standing out can be tough. One way insurance professionals can get ahead is by earning the Certified Insurance Service Representative (CISR) designation. This credential helps brokers and agents build practical skills in customer service and policy management, making them more confident and trusted by clients. The CISR program is run … Read more

A recent ruling from the Oregon Court of Appeals has clarified who is responsible for workers’ compensation after a tragic workplace accident involving a staffing agency. On September 4, the court settled a dispute stemming from the death of Jared R. Zeigler, who died while working on a project managed by Billeter Roads & Forestry … Read more

A Virginia subcontractor is suing Manhattan Construction Company and Federal Insurance Company over unpaid bills and extra costs totaling more than $700,000 related to a federal project in Richmond. The case highlights how payment bonds work in practice and the challenges subcontractors can face when payments stall. The lawsuit was filed on September 3 in … Read more

State Farm has introduced a new program aimed at giving employees more choices during staffing changes in certain parts of the business. The company announced a voluntary exit option alongside a workforce realignment process as part of this effort. The mutual insurer said it expects any layoffs to happen only in limited cases, depending on … Read more

Trisura Insurance Company is taking JAG Roofing Inc. and its owner, Michael Ramjit Jagroo, to federal court over more than $174,000 in losses tied to surety bonds for construction projects, with potential claims exceeding $770,000 still looming. The case, filed on September 3 in the Southern District of Florida, centers on performance and payment bonds … Read more