Sophia Langley

Starbucks is introducing a new generative AI assistant called Green Dot Assist to help baristas in 35 coffeehouses across North America. This pilot program will start in the autumn of 2025, coinciding with the company’s fiscal year 2026. The AI assistant was revealed during Starbucks’ Leadership Experience 2025 event in Las Vegas, which gathered over … Read more

As electronic logging devices (ELDs) become a permanent requirement for trucking companies, many fleet operators and insurers are facing new challenges. Smaller carriers are feeling the pressure the most, as they struggle with the costs associated with compliance. The ELD mandate was designed to help drivers follow hours-of-service regulations. However, it requires fleets to install … Read more

Global mergers and acquisitions (M&A) are expected to slow down in 2025 due to rising geopolitical tensions and economic worries. A survey by Norton Rose Fulbright, conducted in early 2025, gathered insights from 200 senior executives involved in cross-border deals worth over $200 million. Initially, more than half of the executives surveyed anticipated an increase … Read more

Legal risks in the waste hauling industry are rising sharply, threatening the very existence of many companies. With insurers pulling back and hefty verdicts becoming commonplace, even minor accidents can lead to catastrophic financial consequences. A recent report highlights how social inflation and aggressive legal tactics, like third-party litigation funding, have made large jury awards … Read more

Claims management firms are stepping up their game in the insurance industry. Traditionally, these companies reacted to claims as they came in. Now, they are taking a more proactive approach to help clients prevent risks before they happen. This shift comes as global risks become more complicated and interconnected. Mike Hessling, CEO of Gallagher Bassett … Read more

Insurance broker Brown & Brown has announced plans to acquire Accession Risk Management in a deal worth about $9.83 billion. This acquisition combines cash and stock, marking a significant move in the insurance brokerage industry. The announcement came on June 10, 2025, and highlights the ongoing trend of consolidation in the insurance sector. Many companies … Read more

Insurance companies are embracing artificial intelligence (AI) to improve their underwriting processes, and the results are promising. A recent report from Capgemini indicates that 62% of executives believe AI is enhancing the quality of underwriting and helping to reduce fraud. Additionally, 43% of underwriters now trust and regularly use automated recommendations from predictive analytics tools. … Read more

Insurance professionals gathered at RISKWORLD 2025 to discuss the pressing concerns their clients will face in the near future. This event, highlighted by Insurance Business TV, brought together experts from various sectors to share insights on the biggest worries for clients in the insurance industry. During the event, attendees explored a range of topics, including … Read more

Corporate risk management is changing as businesses adapt to a world filled with uncertainty. Over the past five years, companies have faced various global challenges that have forced them to rethink their approach to risk and resilience. This shift is highlighted in a recent report by Gallagher, which surveyed 1,200 executives worldwide. The report shows … Read more

Hub International Limited, a major player in the insurance brokerage and financial services industry, has made a strategic move by acquiring the assets of Wycoff Insurance Agency. This local insurance provider is based in Mount Vernon, Washington, and has been serving its community for years. The details of the deal, including the financial terms, have … Read more