Sophia Langley

Christopher Frankland, founder of InsurTech360, has a fresh take on how artificial intelligence will shape the insurance industry. Instead of replacing people, he sees AI as a tool to boost their abilities. Frankland envisions a future where human agents work alongside smart technology to improve service and efficiency. With years of experience in carrier engineering … Read more

Investing in resilience is becoming a key part of how insurers decide on coverage, driven by the growing impact of climate change. Jason Kaminsky, CEO of kWh Analytics, explains that while insurance policies are usually short-term, the increasing number and severity of climate events are changing things. In the renewable energy sector, this means insurers … Read more

A new report from the Canadian Centre for Policy Alternatives reveals that the pay gap between top Canadian CEOs and average workers is wider than ever. In 2024, the highest-paid executives earned a record-breaking average of $16.2 million each. Meanwhile, the typical Canadian worker made just $65,548. This means the top 100 CEOs earned 248 … Read more

As the property and casualty insurance market moves into 2026, brokers are noticing softer pricing in some areas, but the overall picture remains mixed and complicated. Justin Foa, a leader at Alera Group, says the market isn’t simply getting easier across the board. Instead, there are clear differences depending on the type of risk and … Read more

American International Group (AIG) is preparing for a big leadership change in 2026. Peter Zaffino, who has been chairman and CEO since March 2021, plans to step down as CEO and take on the role of executive chair by mid-year. This shift marks the end of an era in which Zaffino helped AIG achieve five … Read more

Around 2020, ransomware attacks surged, changing the cyber insurance world in big ways. What used to be cheap and optional coverage quickly became a must-have for companies of all sizes. Matthew Danielak, head of broking at Willis Towers Watson’s FINEX Cyber division, explained that before ransomware became widespread, cyber insurance was almost an afterthought. Insurers … Read more

A Massachusetts court has stepped in with a temporary restraining order in a lawsuit brought by Brown & Brown Inc. The suit accuses Howden US Services LLC of running a nationwide effort to lure Brown & Brown’s employees and clients away. Howden has agreed to the court order as the case moves forward. According to … Read more

Cargo theft has changed a lot in recent years. What used to be simple truck-stop robberies are now part of organized scams that cost freight brokers, shippers, and carriers millions of dollars. Chad Eichelberger, president of Reliance Partners, says the crime is bigger and smarter than ever before. Instead of just stealing goods, criminals are … Read more

Insurance brokers and agencies across the US are facing growing challenges as they try to keep up with rapid expansion and complex commission processes. Many are overwhelmed by outdated tools and spreadsheets, leading to frustrated producers, finance teams drowning in carrier statements, and leadership dealing with piles of unapplied cash at the end of each … Read more

Business continuity plans are struggling to keep up with the fast-changing world of cyberattacks, says Eric Schmitt, chief information security officer at Sedgwick. He explains that many companies confuse business continuity with disaster recovery. Business continuity is about keeping the business running, while disaster recovery focuses on the technical side of fixing systems. Schmitt points … Read more