Jeff Arnold, a five-time bestselling author and the founder of RightSure, recently shared insights on what makes his company one of this year’s Top Insurance Employers. In a recent episode of Insurance Business TV, Arnold talked about the core values that have driven the firm’s success and explained the meaning behind the phrase "famously friendly humans."
RightSure focuses on creating a people-first culture, which Arnold says plays a big role in attracting and keeping top talent. The company places a strong emphasis on friendliness and support among its team members. Arnold also highlighted several programs designed to retain employees and maintain a positive work environment.
The conversation offers a look into how putting people first can make a difference in an industry often seen as tough and transactional. RightSure’s approach shows that success doesn’t just come from numbers or policies—it comes from how companies treat their people.