HDI Global Insurance Company (HGIC), the U.S. branch of HDI Global, has chosen Guidewire’s PolicyCenter to manage its policy administration and underwriting. This decision marks a significant step for HGIC as it aims to enhance its operations.
The new system will be implemented on Guidewire Cloud, starting with general liability lines. Ernst & Young LLP (EY US) has been appointed to oversee the implementation process. Marco Hensel, HGIC’s chief underwriting officer, highlighted that the choice of PolicyCenter was driven by its scalability, security, and a strong history of successful projects.
Kashif Syed, the company’s chief information and transformation officer, noted that using a cloud-based system will allow HGIC to allocate more internal resources to areas that add value for employees, brokers, and policyholders. Meanwhile, Guidewire will manage system maintenance and updates.
This partnership comes at a pivotal time for HDI Global, which recently reported a record €10 billion in insurance revenue for 2024. This achievement marks the first time the company has crossed the double-digit billion mark. Additionally, the company improved its combined ratio to 90%, down from 91.5% the previous year, and saw its operating profit rise significantly.
In the U.S. market, HGIC also reached a milestone of $1 billion in gross written premiums in 2024. CEO Jim Clark mentioned that this growth includes new partnerships and product expansions, such as a cyber facultative facility and specialized teams in life science and environmental insurance.
Earlier this month, HDI Global announced a new leadership structure for its U.S. casualty operations, appointing Ed Wu as vice president and U.S. casualty lead and Thomas Long as vice president and admitted casualty lead.
As HGIC moves forward with its new systems and leadership, the company is poised for further growth and innovation in the insurance sector.