The market for specialty insurance claims is growing fast, especially in Asia, as economies expand and assets become more complicated. Claims involving aviation accidents, offshore energy issues, marine incidents, and complex engineering are happening more often, costing more, and crossing borders. At the same time, extreme weather is causing bigger losses to marine and energy infrastructures.
Sedgwick, a global claims management company, has responded to these changes by launching a Global Specialty platform in January 2026. This platform is designed to handle large and complicated claims across aviation, marine, energy, and special technical risks. Headquartered in London, it brings together over 100 senior loss adjusters across hubs in Asia, the Middle East, and the Americas. This setup lets Sedgwick combine local knowledge with expert support flown in from places like London or Singapore when needed.
Damian Ely, Sedgwick’s CEO, explained that the company started building this platform in 2024. It began with a 70-strong global aviation claims team operating in multiple regions, including the UK, China, and Latin America. After seeing success, Sedgwick expanded into marine and energy claims. Ely and Kevin Hagan, the firm’s chief commercial officer, joined early last year to speed up this growth.
Clients today want firms that have the size and resources of a big global company but also offer personalized service with trusted experts. Ely said it’s crucial to have people on the ground quickly wherever a loss happens because large claims often involve millions in damages and can’t be handled purely online. For specialty claims, judgment and expertise are just as important as following procedure.
Sedgwick is also focusing on developing talent through graduate and apprenticeship programs, pairing new workers with senior specialists who have years of experience. The company is exploring how data analytics and AI can bring more insight to complex claims, helping insurers and brokers get better value.
Looking ahead, Sedgwick plans to expand its specialty services further, especially in marine technical and special risks, aiming to be a leading player in this growing market. Ely emphasized the firm’s goal to broaden its expertise and stay aligned with how risks are evolving worldwide.
This move comes as the global demand for specialty insurance grows and claims become bigger and more demanding. The Global Specialty platform puts Sedgwick in a strong position to meet these challenges and deliver expert support where it’s needed most.