Happiness at work has seen a notable increase, according to recent findings from BambooHR. The company reported that the Employee Net Promoter Score (ENPS) rose to an average of 40 in the second quarter of 2025. This marks a 7% increase from the previous quarter and a 12% jump compared to last year. This rise in employee sentiment is the largest seen in over two years, bringing feelings of happiness back to levels last observed in early 2023.
However, the reasons behind this increase may not be as straightforward as they seem. Experts suggest that the boost in happiness might not stem from improved workplace culture or benefits. Instead, it could be a reaction to ongoing layoffs and economic uncertainty. Jonathan Vaas, Head of HR at BambooHR, noted that employees may be feeling more stable in their jobs rather than genuinely happier. He explained that the current job market has led many to stay put, a phenomenon referred to as "job hugging," where employees remain with their employers due to a lack of better opportunities.
While employee satisfaction is rising, BambooHR cautions that this may not be a cause for celebration. It could simply reflect a collective sigh of relief in a challenging employment landscape. The report highlights that newer employees and those with over 25 years of experience reported the highest ENPS scores, at 51 and 56, respectively. Conversely, employees with two to three years of tenure reported the lowest satisfaction, at just 30.
This dip in sentiment among mid-tenure employees may stem from the pressures of increased responsibilities without the rewards that come with longer service. In contrast, newer employees may feel happier due to effective onboarding processes and the comfort of securing a job in a tough market.
To address these trends, HR leaders are encouraged to engage with employees to understand their true feelings about work. They should celebrate the wins while also addressing any concerns. Strategies like clear career paths, recognition programs, and mentorship opportunities could help improve satisfaction for those in the middle of their careers.
As the workplace continues to evolve, understanding the nuances of employee happiness will be crucial for organizations aiming to foster a positive work environment.