USAA has stepped up to help after catastrophic flooding in central Texas took a heavy toll, claiming 81 lives and leaving many missing. The San Antonio-based financial services company has committed $500,000 in aid to support recovery efforts in the region, often referred to as “flash flood alley.”
The flooding, which struck on July 7, 2025, brought a surge of 20 to 26 feet down the Guadalupe River near Kerrville. Among the tragic losses, 27 campers and counselors from Camp Mystic, a summer camp with a long history, died in the disaster. The camp’s director, Dick Eastland, tragically lost his life while trying to save the campers.
In response to the crisis, USAA announced last week that it would direct funds to various organizations, including the Community Foundation of the Texas Hill Country, Texas Search & Rescue, the Red Cross, and the Salvation Army. This assistance aims to provide emergency shelter, food, search efforts, and disaster recovery support.
Juan C. Andrade, USAA’s president and CEO, expressed deep sorrow over the devastating impact of the floods. He emphasized the importance of community support during such difficult times, especially for families who have lost loved ones or are still waiting for news about missing individuals.
In addition to financial aid, USAA is activating volunteer programs with Team Rubicon, a veteran-led disaster response group, leveraging its workforce of 17,000 employees in the San Antonio area. This initiative is part of a broader commitment, as USAA has already allocated $1.3 million this year for community support programs.
The flooding has caused extensive property damage across multiple towns, including Hunt, Ingram, and Kerrville. Survivors have shared harrowing stories of escaping rising waters, with some clinging to mattresses as floodwaters surged through their homes.
In response to the disaster, President Donald Trump signed a major disaster declaration for Kerr County, which opens up federal assistance for affected residents and businesses. This declaration allows individuals and businesses to apply for low-interest disaster loans and grants for temporary housing and home repairs.
As search and rescue operations continue, authorities are still looking for 10 campers and one staff member from Camp Mystic. The National Weather Service has also issued flood watches for areas like San Antonio and Austin, with more rain expected.
The insurance industry is bracing for a wave of damage claims as the full extent of the disaster becomes clear. With widespread destruction reported, the focus now turns to recovery and rebuilding in the wake of this tragic event.