Yana Connors from CK Specialty Insurance recently shared her insights on what’s pushing the excess and surplus (E&S) insurance market forward. In a discussion on IBTV, she highlighted how new ideas and tools are making a real difference in this part of the insurance world.
One of the big changes Connors pointed to is the growing use of artificial intelligence. AI is starting to reshape how companies underwrite policies and distribute products, helping them work smarter and faster. She also talked about the importance of building stronger partnerships between carriers and retail agents or brokers. According to her, these relationships are key to meeting customer needs and standing out in a crowded market.
Aside from AI and cooperation, Connors looked at other current trends affecting the E&S sector. These include how companies can offer better value to their clients, adapt to different market conditions, and handle risks like catastrophe losses and protection gaps. She believes that staying open to innovation and focusing on people connections will help companies succeed, whether the market is tough or easy.
This conversation fits into a wider series of videos that explore various angles of the insurance business today. Topics range from climbing the career ladder to dealing with rising prices and planning for the future of insurance. It’s clear that the E&S market, known for covering harder-to-place risks, is evolving quickly with technology and teamwork changing the game.
For anyone involved in this sector, Connors’ points offer useful ideas. By embracing AI and strengthening bonds with brokers and agents, insurers can keep pace with change. It’s a chance to improve how they serve customers and grow their business even as the market shifts.