When Seeking Assistance Isn’t Considered a Claim: A New Chapter for Cybersecurity Support for Small Businesses

Cyber insurance is no longer just for large companies. As small businesses face increasing digital threats, more are looking to protect themselves. BOXX Insurance is leading this shift, offering tailored cyber insurance solutions for small and medium-sized enterprises (SMEs) and solo entrepreneurs.

Neal Jardine, the chief cyber intelligence and claims officer at BOXX, emphasizes that SMEs are often the targets of cyber criminals. He believes it is essential for these businesses to have a cyber insurance policy and a reliable partner to help them manage risks. Jardine points out that BOXX provides more than just a safety net; they offer a comprehensive cyber protection service.

When clients purchase cyber insurance from BOXX, they gain access to a range of services beyond traditional coverage. This includes a virtual chief information security officer (vCISO) who is available to address concerns anytime. Whether a client encounters a suspicious email or is considering new systems, BOXX is there to help. This hands-on approach aims to prevent issues before they escalate into claims.

BOXX’s strategy focuses on real-world needs. They monitor clients’ digital environments and even scan the dark web for any signs of compromise. Jardine notes that they assist businesses in training employees and establishing internal policies to handle data securely and maintain compliance.

This proactive support model is a game changer for small businesses. Jardine explains that many of the tools BOXX provides would cost a fortune if purchased separately. By including these tools in their core offerings, BOXX makes them accessible to smaller enterprises.

The company’s approach is straightforward. They use clear language in their policies, avoiding complicated jargon. Terms like "privacy breach" and "electronic theft" are used to make it easier for clients to understand their coverage.

BOXX is also evolving to meet the needs of the gig economy. They have developed products specifically for micro-businesses and independent workers. For example, Jardine shares a story about a fitness coach who faced a cyber attack that threatened her online business. BOXX was able to assist her in navigating the situation, highlighting their commitment to supporting all types of businesses.

Another important aspect of BOXX’s services is managing supply chain risks. Jardine explains that small businesses often rely on other vendors to operate. BOXX allows clients to scan their suppliers for potential vulnerabilities, helping them identify and address risks proactively.

As cyber threats grow more sophisticated, the need for effective protection is clear. Small businesses can no longer assume they are too insignificant to be targeted. BOXX’s approach aims to close the gap in cyber security for these businesses, providing them with the tools and support they need to stay safe.

For those interested in learning more about how BOXX Insurance can enhance their cyber security, the company offers easy access to information and support through their website.